Terms of Service

Last Updated: 2 August 2026

Welcome to Shyne ("we," "us," "our"). These Terms of Service ("Terms") govern your use of our website tryshyne.com (the "Site") and any purchase you make from us. By accessing the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.

1. Eligibility

You must be at least 18 years old, or have the consent of a parent or guardian, to use this Site and make purchases.

2. Products

We make every effort to display our products, descriptions, and pricing accurately. However, we do not warrant that product descriptions, images, or other content are error-free. Slight variations in color or packaging may occur.

Shyne products are cosmetic in nature and are not intended to diagnose, treat, cure, or prevent any dental or medical condition. If you have concerns about your dental health, please consult a licensed dentist.

3. Orders and Payment

By placing an order, you confirm that the information you provide is accurate and complete. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability. All prices are listed in South African Rand (ZAR) and are subject to change without notice.

4. Shipping

Shipping is handled by our courier partner, BobGo, in accordance with our [Shipping Policy]. We are not responsible for delays caused by the courier, customs, or circumstances outside our control.

5. Returns and Refunds

Returns and refunds are handled in accordance with our [Refund Policy]. By purchasing from us, you agree to the terms outlined there.

6. Intellectual Property

All content on this Site — including but not limited to the Shyne name, logo, product designs, photography, and written content — is the property of Shyne and may not be copied, reproduced, or used without our prior written permission.

7. User Conduct

You agree not to use the Site for any unlawful purpose, to interfere with the Site's functionality, or to attempt unauthorized access to our systems or data.

8. Limitation of Liability

To the fullest extent permitted by law, Shyne is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or our products. Our total liability for any claim is limited to the amount you paid for the product in question.

9. Product Use and Disclaimer

Individual results from using Shyne products may vary. As with any cosmetic or oral care product, if you experience irritation or an adverse reaction, discontinue use and consult a dentist or medical professional.

10. Third-Party Links and Services

Our Site may contain links to third-party websites or use third-party services (such as BobGo for shipping). We are not responsible for the content, policies, or practices of these third parties.

11. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes arising from these Terms will be subject to the jurisdiction of South African courts.

13. Contact Us

If you have any questions about these Terms, please contact us at support@tryshyne.com.